Contact Us

We're here to help! If you have any questions about your order, our products, shipping, returns, or anything else, please don't hesitate to get in touch.

Customer Support

Store Name: Softyu

Website: softyu.myshopify.com

Email: info.gptgoo@gmail.com

Customer Support Hours:

• Monday – Friday: 9:00 AM – 6:00 PM

• Saturday – Sunday: Closed

Response Time

We aim to respond to all inquiries within 24–48 business hours. During busy periods, responses may take slightly longer, but we appreciate your patience.

Before Contacting Us

To help us assist you more quickly, please include:

• Your full name

• Your order number (if applicable)

• A detailed description of your question or issue

• Photos of the product (if your inquiry relates to a damaged or incorrect item)

 

Thank you for choosing Softyu. We appreciate your business and look forward to assisting you.